We ship all orders gradually as they are approved.
All items we sell are in stock and therefore can be shipped immediately.
Some carriers come to collect by us on every working day (Monday to Friday).
Shipments made through IMX are collected twice a week.
It can happen that an influx of orders create slight delays, and that your order leaves only within 24 / 48h. This is sometimes the case on Monday after a weekend or following a bank holiday.
This can also be the case of new arrivals when we have more orders than usual to deal with simultaneously.
In case we take the initiative to send your order via a more economical transport solution or if we combine several of your orders, you will automatically receive a voucher valid without limit of duration on our entire website. The voucher will be printed on your delivery note.
Exceptional case of additional shipping delay :
The shipping delay can be indefinitely delayed, for instance in case of high-volume entries of products into our warehouse.
Indeed, you are many to trust us and to be loyal customers, and we want to say thank you!
Nevertheless, when we integrate a high volume of new goods into our warehouse, this can generate a high volume of orders and cause a longer shipping delay than usual.
We thank you for your understanding and your patience in case the shipping of your order takes a little longer than you are used to.
Please don’t send us emails or call us in this case. Please be aware that we always do our maximum to send out your orders as fast as possible.