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Note regarding government measures
Published on 2020/11/23

Dear Machineguners,


As you all know now, once again, France will be confined until December 1. And once again, the entire Machinegun team will remain mobilized during this period in order to continue shipping your orders.


In order to avoid relay point closure problems, we are going to temporarily suspend the possibility of having them delivered by this means in France. However, the Colissimo and DPD Predict services delivering directly to your home remain available.


Regarding shipments already in progress, just like you, we are waiting for carriers for packages that cannot be delivered to a relay point. We will get back to you by email as soon as we have more information and will deal with cases on a case-by-case basis.


We count on your understanding regarding the handling of your questions by e-mail, as we risk being overloaded with requests. There is therefore no need to send us several messages, they will be processed as quickly as possible. Please know that we will do our best to answer you and find a solution as soon as possible.


We wish you all good luck in this new ordeal, and count on you to apply all the rules in force in order to preserve your safety, that of your loved ones, as well as that of others.


Best regards,